Typing, speech, and saved phrases

Where your messages and settings are stored

The core Communicate tools keep settings and saved phrases locally. The web app uses its browser's site storage; Communicate Keyboard uses local Android app storage. Their stores are separate. They do not automatically synchronize your messages or create a DEJ Software account.

A support ticket, support email, or Android share action is different: information you choose to submit leaves the app through that action. Review it before sending. Public help articles are hosted on dejsoftware.com. Support tickets are handled by Zoho Desk, which operates the ticket portal and its accounts.

A website visit also involves the browser and hosting services. For the full published policies, see the Communicate privacy policy and Communicate Keyboard privacy policy.

Clearing browser site data, switching browser profiles or hostnames, or uninstalling the keyboard can affect access to saved data. Do not clear or uninstall while investigating missing phrases until you have checked those possibilities.